Home Depot - Installation/Delivery Woes - HD Appliance Department Clueless

Dishwasher Installation - Complaint

Review by willang77 on 2012-09-29

Rating:

SOMERSET, NEW JERSEY -- Horrible company to work with. Have had 3 attempted dishwasher installations:

1) 1st unit arrived damaged and the installation crew refused to install the other appliances, stating that all appliances in the order must be installed at the same time
-- their customer helpline said otherwise

2) 2nd unit arrived damaged again. The new installation crew installed the other appliances

3) 3rd unit arrived in good condition but they did not include in the work order that they should bring the installation kit. The installation crew called their office and could not do anything. In taking this unit back, they damaged my door frame!! Crew told me to call Home Depot for any post-visit assistance. Call my HD appliance department and the person took down my order number and have not returned my call since then.

Buyers beware when buying appliances from Home Depot to be installed by Spirit Delivery in NJ.