Pepboys - Oops We Made a Mistake
NORTHDALE, FLORIDA -- Visited the Northdale store Friday September 31,2012 and was advised he had bay now open for my car. After waiting one hour and noticing other cars going in for sevice I asked service manager why I had not been moved into bay for service and was told oops we made a mistake.
Your keys were improperly placed for service. One hour of my time wasted and no service. Thanks Pep Boys. If you can't even keep track of my keys I wonder what you will forget in my brakes.
Good luck keeping customers with this type of management. You lost me and all my friends.