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Norton internet security - Harassment

Complaint
Review by bcrain on 2012-10-01
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I have never seen a company that cannot understand "Do not call me again". They have idiots from foreign countries whom I have told numerous times do not call me again and they contimue. They want me to pay over $500 to fix a computer that only cost $299 new. I will buy a new one more up to date. When my subscription runs out with Norton I will not renew it. If they would keep your jobs here in the USA maybe the people working for them could understand the English langauge enough and "do not call me again" would register with them
Comments:1 Replies - Latest reply on 2012-10-02
Posted by not norton on 2012-10-02:
Chances are, the people calling you are scammers and not from Norton or Symantec at all. This sounds identical to the Microsoft phishing scam currently out there where someone calls claiming to represent microsoft and they state that your computer virus protection is not working and they need remote access to your computer. They will fix it for $x amount.

This isn't Norton at all. If you believe they are the ones calling, then call the company yourself and ask if they are offering this deal - chances are they will tell you it is a scam and not to give these people access to your computer at all.

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