Hughesnet - Service???
Satellite Broadband hn9000 - Complaint
CRAWFORDVILLE, FLORIDA -- I ordered the satellite service some months ago, the service is SLOWWWWW most of the time, later I found out I have a 700mb daily allowance on usage then they slow it down to "dialup" speeds...it has NEVER worked with Skype or any program like Skype, it's too slow and the latentency problems causes it to lock up, you can't view many videos IE YouTube etc. before it goes to slowwwwww speed...I was told by customer service that when Gen 4 got hooked up all I had to do was call them and there would be no additional charges to hook in...called them the other day, and they advised me that it would now be in December before I could hook into Gen 4 and that I would require all new equipment costing around 170 dollars....welllll...so much for being a good customer... I'm done with it, if anyone knows how I can get out of this contract and sue these people please let me know asap.