IGIA Complaint - BIG RIP-OFF
RENO, NEVADA -- Ordered Igia's Epil-Stop Spray and Roll-on. Received it, the shipping and handling charges were way high and the product did not do as was promised. After contacting you via email and phone I was told that you refund only the pruchase price. My invoice says nothing about the shipping and handling not being refunded. You need to 'GET YOUR ACT TOGETHER' and provide disatisfied customers with a full refund plus return shipping costs. Customers should not have to pay anything for a product that is no good.
At the very least I would like a response from your company regarding this incident. Thank you for your time.