Nissan of America - 2009 Nissan Sentra Blows-Up at only 64K Miles - Claim DENIED
FRANKLIN, TENNESSEE -- I purchased a pre-owned 2009 Nissan Sentra from a dealership that only had 40K miles on it. At 64K miles, the 3rd cylinder blew from an undetermined cause. Dealership said it required a new engine ($5,500 + Labor). Warranty on engine is 60K (yes, I was only 4K over the warranty). Dealer referred me to Nissan USA consumer affairs, where I opened a claim. Claims basically ignored me. After calling twice a day and leaving messages for "RHonda," the Regional Manager, I was finally called back and said my claim was denied. Really? Only 4K over and they wouldn't help whatsoever?
I want the world to know how horrible Nissan's Consumer Affairs department is; how terrible their products are (blowing a cylinder at 64K miles), and that everyone should be aware that if you get into a tight spot, and bought a Nissan, too-bad, so-sad.