Amazon - Selling on Amazon
TEXAS -- Amazon, and to a lesser extent, Ebay provide a platform for buyers to slander their own sellers with feedback that is many times untrue and in other cases the problem has been taken care of but negative feedback is not removed by either company. This affects one's private and professional reputation and causes loss of revenue by diminishing sales. Both companies acknowledge that many times feedback is unwarranted but neither will remove it. If a complaint is legitimate and has been fixed, the feedback remains. Both companies have destroyed thousands of sellers with this policy but nothing has been done to stop this like a class action lawsuit to regain revenue when unwarranted feedback caused this loss and the company was notified but ignored the complaint. Amazon directly competes against their own sellers (fulfillment by Amazon) so there is conflict of interest in keeping negative feedback against their sellers. If you are selling items that are low margin, Amazon keeps about 43% of the money and you get 57% of the money and then you have to pay to ship out of your money. You get to keep more by selling on Ebay but you will sell less.