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Jitterbug "owns" my phone number? Really?
cell phone - Complaint
Review by tmopp on 2012-10-03
Rating: 
TEXAS -- After several years of Jitterbug use I needed to upgrade. The phone had worn out -- took hours to receive voice mails --the ringer often didn't work, etc.-- however, my business cards have the Jitterbug number, so I tried to have the number ported. THREE different cell companies (Auto Club Cellular, T Mobile and Verizon) have tried to port the number and after many conversations and hours on the phone, tonight I was told that Jitterbug will not port that number because they "own" the number. And, when they did not port the number to the first company they did close my account -- meaning I have not been able to receive or make calls on the cell for a week. . . . . major issue for a substitute teacher -- job offers are made by phone. . . .
Comments:
Posted by melissa253 on 2012-10-03:
When I realized that 'I had every single number that I needed' stored in my cell phone and that if I lost it or something that I didn't know any ones # without looking. It was then that I wrote down every # that was in my cell phone and it's now in small a phone book (remember those?) in my purse.
Posted by Kris10 on 2012-10-03:
OP, you may want to check with local laws, because in some places, phone companies cannot own phone numbers and if you request it to be ported over to another provider, must be. Check and see if this is the case in your area.
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