Consumer Cellular - Web Site Glitch or Trap?
Cell Phone Service - Complaint
DENVER, COLORADO -- I did not get past the ordering page of their web site. After repeated attempts to check out, the error message says to enter whether billing address is the same as mailing, but there is no field in which to enter it. When I contacted customer service via e-mail, the responder was oblivious to the problem and said if I continue to have problems checking out, to call the 800 phone number. Since I have attempted to order several times over time and it hasn't been corrected, I suspect that this is an attempt to get the AARP seniors, who visit because of the discount, to be exposed to a sales pitch for a more expensive plan.