Princess Cruises - The Grand Princess - Never again!!!
We have just concluded our first experience of cruising with Princess cruises and, what a big disappointment. The staff on the floor were very pleasant but the corporate policies were bordering on outrageous. On the first day of our cruise, they had not reserved a table for our anniversary celebration and it took an hour and a half to find an alternative. On the second day of our cruise, we received a threatening phone call from the Customer Services Manager threatening to block out cruise card for our entire trip because we had challenged a tip for a drink we had had to fetch ourselves. The food was cold, even the pork giving concerns over health and safety. Everything was about money, money, money. Never again. Were're going with Fred Olsen next year.
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