Overstock.com Compliment - I've Never Had a Problem
DALLAS, TEXAS -- I have been a shopper on Overstock.com for about 3 years. Have ordered approximately 7 things from them over that time. I read the numerous reviews on here slamming this site and can honestly say that I've never had one problem. I ordered a rug cleaner from them a year ago that was missing a screw to one of the add-on pieces. I called and the very nice woman told me that I could send the whole thing back, but it would probably be easier for me to buy a screw and she would issue a $10 credit to my account for the hassle. And she did, the same day. I have no complaint about anything I've gotten on there, nor have I encountered rude salespeople either on the phone or in on-line chat. I'm truly sorry for those that had a bad experience, but I will continue to shop there because their prices are great and my experiences have been great.