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Travelocity - Flight, Unsafe And Unrest Times To Travel

Complaint
Review by jerryhoup on 2012-10-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
DALLAS FT WORTH AIRPORT, TEXAS -- Dear Sir:

This is my 4th try to get the attention about my trip in October.

Was is it something can't be done nor any call back on it? I continue to be put on hold and people even leave me then hanging up on me. I paid for the ticket and with the issues that is going on with American Airlines and "Turkish Airlines" I want my money back due to the safety issues that are related to the equipment on the plane and the unsafe time to travel with the world like it is.

I have explained what is going on and want someone to get a hold of me to return my money or put the flight off til a later date. If you look at what is going on with the time I have to travel "it puts me in harms ways", I am sure there are no rules stating my issues.

"I demand to ask for my money back and will go at a later date" someone had better get back with me for I will take this to the "news media". Travelocity had better get with me soon for I will raise a stink.

Gerald L. Houp
Comments:
Posted by jktshff1 on 2012-10-06:
I don't understand
Posted by ticia232 on 2012-10-07:
Go to the American Airlines. They are the ones whose seats keep coming up from the floor.
Posted by CUontheFlipSide on 2012-10-07:
From the day they began, Travelocity has made it crystal clear that they do not do refunds. The fact that you changed your mind, won't change their's. Maybe AA will do something, but it isn't likely that Travelocity will.
Posted by CowboyFan on 2012-10-08:
The OP gambled that he could go by buying a non-refundable ticket, instead of a refundable ticket. Now he feels uncomfortable because of world events and decides not to go. Too bad. He lost his gamble.

Travelocity will stick by the contract which the OP agreed to. The OP may not feel safe going, but that is obviously a personal decision and not one which negates the contract.
Posted by Marissa H on 2013-01-29:
Hi. We’re sorry for the problems you’ve experienced and want to help. Please send an email with your Trip ID to mediacustomercare@travelocity.com.
Regards, Marissa H, Travelocity

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Travelocity:
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