Pep Boys - Cheating
Quote and Work - Complaint
ROSEMEAD, CALIFORNIA -- When I took my car for oil change, they told me my Axial of front tire has problem need to be change. At that time, he told me part $76 and workers $104. After they fixed my car, they told me workers were $176 plus parts. I asked me to show me the quote. They wanted me to proof but they did not give me the quote in paper before the repair. They are not honest.
After a week, my car has another problem. Hand brake is not working. I go to another mechanic shop. They told me someone did not put back my brake at all.
Don't trust Pep Boys.