Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

1
Helpful
Votes

21 Century Auto Group - Appreciated customer

Purchase of pre-owned vehicle - Compliment
Review by gabrielstewart45 on 2012-10-08
Rating: StarStarStarStarStar
SPRINGFIELD, NEW JERSEY -- My partner and I have been looking to purchase a car for several months now and have looked at over 10 different dealerships for the perfect vehicle. A co worker of mine mentioned that she purchased her car at this dealership and insisted that we stop by and check it out before purchasing. I called two weeks ago and set up an appointment to look at 2 different vehicles that had caught our attention online. Upon arriving to the dealership, our sales representative Arthur was ready to take care of us, no long waits or anything, we thought that was a great way to start.

Arthur was fantastic. He understood what we were looking for and took the time to pull up his inventory and show us other vehicles that might interest us. We looked at 5 different cars and were encouraged by Arthur to test drive any which one, we drove 3 and as predicted, fell in love with one of them...our first choice online and at the dealership.

We are both very happy to recommend this dealership to our friends and family. We really felt appreciated and everything went so smoothly. We purchased our car for the best price and feel that this was def. the way to go. We just wanted to share our experience and with others the best of luck!
Comments:
Posted by Richard on 2012-10-15:
Thanks for this review. Been doing online research and really wanted to get others opinions before purchasing. Been reading a lot of good reviews about this dealership and finally decided to go. Was impresses with the service and the attention I reviewed here. Happy returning customer
Posted by trmn8r on 2012-10-15:
What is strange is that many of Century 21's customers have the same experience - a car they bought has problems show up within a week or two of leaving the lot. These aren't cheap cars, either.

Personally, I wouldn't buy a car from such a dealer. I bought an expensive used car from a dealer about 5 years ago, and it took 3 years for an issue to show up. That's normal to me. Issues within a week or two tells me the car may have had this problem when it was sold, whether or not they knew about it.
Posted by Anonymous on 2012-10-15:
Appreciate the help and attention I received by the employees at this dealership. When I called in, the receptionist was so polite and helpful. I expressed an interest in a car that I had seen online and she set me up for an appointment with a sales representative. Everything worked out great, I arrived and Arthur was all ready for me, no long waits. Arthur helped answer all of my questions, I looked at several other vehicles and test drove 3 of them. I picked the first one that I had initially called about and Arthur helped work out the financial details. I really felt like this gentleman was caring and appreciated my business- would def. deal with this dealership again!

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
21st Century Auto Group:
Overall Rating:StarStarEmpty starEmpty star