Time Warner - Poor service
Cable tv - Complaint
MCKINNEY, TEXAS -- I had a horrible time getting correct installation date. I had to change date and called in but they could not even find order in McKinney tx I had a confirmation number but still had to redo order. I set up installation and two guys came out and set up cable TV. After they left I tried to turn off TV with remote. It made a horrible sound. I called back to technician and he told me to turn off TV manually I touched box and it made a loud sound and the tech heard it over phone and told me not to touch anything someone was coming out to change box. the next day white spots started showing up a few each day until my TV was not viewing I called time earner and they sent a representative out to check my TV and said he would pull the first cable box in warehouse that was first installed. I got a registered letter from this man and he said cable box was ok and time Warner would not be responsible for my destroyed TV.