Stay Away From Priceline
Hotel Reservations - Complaint
PHOENIX, ARIZONA -- We booked rooms through Priceline for a trip across the country. When we arrived at the hotel on the thrid night the parking lot was full of people drinking and fighting with each other. We decided it wasn't safe to stay. When we got home called Priceline and requested a refund because of the safety issue. They didn't care and said the rooms were non-refundable no matter what the situation was. The representative was unwilling to help and didn't seem to care. We will never use Priceline again.