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Unable to contact seller because of uncorrectible eBay bug

Replacement laptop screen - Complaint
Review by bobschultz on 2012-10-10
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SAN JOSE, CALIFORNIA -- I purchased a replacement laptop screen. When it arrived, it differed slightly from the old screen and could not be installed as is. I emailed the vendor through gmail, they replied they could help but I had to communicate with them through ebay's system. I did the original transaction as a guest, so when I setup an eBay account, eBay did not recognize my transaction and refused access to the vendor. There does not seem to be anyone to contact at EbaY about this.

I now have two weeks on the warranty to figure out how to return the screen. Ebay is not a company to do business with.
Comments:
Posted by helpful women on 2012-10-15:
In your case you might want to talk to the buyer protection department, if they can find the charge in your paypal they might be able to help you out... just a thought

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Overall Rating:StarHalf starEmpty starEmpty star