Fox Rent a Car - Look Elsewhere

Complaint

Review by Pesky143 on 2012-10-10

Rating:

LAS VEGAS, NEVADA -- I rented a compact car from Fox Rent a Car in Las Vegas last week. The price was $16.00 cheaper than any other car rental in Las Vegas. But there is a catch. In Vegas, you take a 7 minute shuttle bus ride to the car rental center. There, they have numerous car rental agencies to pick up your vehicle. However, Fox is not located here. You have to take a second shuttle bus ride of about 10 minutes to the Fox Rental Center located about three miles south of Mandalay Bay on Las Vegas Blvd. South. Here is the catch. For some reason, they charge you $1.50 per day for the use of the second shuttle service. For one week, it is $10.50. So someone renting for a weekend would pay $3.00 while someone renting for two weeks would be paying an additional $21.00 to use the same shuttle bus back to the first car rental center. This is spelled out in the car rental agreement but as Jerry Seinfeld said, "Have you seen that agreement? It's like the Declaration of Independence!" So between the extra $10.50 plus the few bucks that you have to tip the second shuttle bus driver for putting your luggage on the bus each way, it would be cheaper and quicker to rent a vehicle from the first car rental center if you can get it within $15-20 of the Fox price. I say quicker because I was on line for almost 75 minutes waiting to pick up my car. It was so bad that when I was finally first on line, the tenth man in line offered my $30 to switch places. I couldn't wait another hour. The reservation agent was very nice and the return portion of the journey was quicker only because I dropped my wife off at the airport with the luggage first and then returned the car. Like I said, if you can get a price within $15-20 of the Fox price go with the other company if they are located at the main car rental center location which I believe is on Gillespie Street. It will save you time and aggravation.