Courduff hardwood floors - Bad customer service

floor refinishers - Complaint
Review by mmitrone on 2012-10-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
TAMPA, FLORIDA -- I Hired this company to refinish my dining room floor. The floor was inspected before work was started and paid in full the day when work was started even before it was finished.

The floor was not sanded correctly and as a result many imperfections were seen and some damage occurred. They did not come back to correct the problem nor did they return any of my phone calls.

This is not good customer service in the current economic climate. I would not recommend this company and I have the pictures to validate my claim.
Comments:1 Replies - Latest reply on 2012-10-28
Posted by mickey4197 on 2012-10-28:
With respect to this company I was notified by E-mail they did not cash my check, however this does not alter the fact that my floor was ruined and this all could have been avoided if they only returned my phone calls. I just wanted communication.

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