eBay, PayPal, e*pulse Informative - eBay/PayPal/e*pulse Internet Fraud
I recently purchased 2 items from a seller, on eBay. Although the items were up for auction, I used the "Buy It Now" option and payed by credit card, through PayPal. I received 1 payment confirmation from PayPal and 2 "payment received" confirmations, from the seller (e*pulse). All shipping information was completed, at the time of sale and was also verified in the payment confirmations (billing and shipping addresses are the same). The items were not delivered and I contacted the seller, by e-mail and asked for shipping confirmation and a tracking number. After 2 days of no response, I filed a complaint with PayPal. I received a form letter (by e-mail) alledging that they were "investigating" the complaint. Within a few hours of filing the complaint, I received an "awaiting payment" e-mail from the seller. I then discovered that the seller had changed the status of my eBay "summary"! The items I already paid for were now listed as "awaiting payment", even though this account is managed by PayPal and they had numerous payment confirmations on file. PayPal allows sellers to manipulate your online profile, at will but the buyer is limited to an 80 character "feedback", against the seller. It appears that the trailer park based eBay and PayPal organizations are designed to not only protect but promote unethical business practices and internet fraud. I will pursue my complaint against all 3 parties through the FBI Internet Fraud Division at http://www.ifccfbi.gov/index.asp.