Dish Network - Refusing Payment
MESA, ARIZONA -- Despite my many objections, my brother and sis in law decided to cancel our Cox account and switch to Dish Network.
The account is in my brother's name. He called Dish last night to make a payment over the phone. The agent would not take the payment because the debit card is in his wife's name. I would think that they would accept payment from anyone, no matter who's name is on the debit card. I pay our water and gas bill with my debit card over the phone, and both those accounts are in my brother's name. I've never had any issues like this.
We hung up with Dish, and logged onto their website and had no problems paying the bill. I guess we will pay online from now on. It's just annoying that they wouldn't take payment from the account holder from a debit card under his wife's name.
Hopefully, this is the only issue we have with Dish.