Lifelock - Fraud
ID Protection (Not) - Complaint
Review by rkling on 2012-10-12
SAN DIEGO, CALIFORNIA -- I signed up for Lifelock. A few months later I bought a new truck which was partially financed. I heard nothing from Lifelock. Two months later I moved my business. I change the address on 5 back accounts, one brokerage account as well as my mailing address for all correspondence. Still nothing from Lifelock! When I called them to complain they asked my new address so they could "update" my service. I asked to speak to a manager to find out why my ID was not being monitored. They said they would "get back to me". After waiting a few weeks I called to cancel service. They were not to pleased and tried to deter me, warning me that I would be totally unprotected and at risk of having my ID stolen. What a joke!
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