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Lifelock - Fraud
ID Protection (Not) - Complaint
Review by rkling on 2012-10-12
Rating: 
SAN DIEGO, CALIFORNIA -- I signed up for Lifelock. A few months later I bought a new truck which was partially financed. I heard nothing from Lifelock. Two months later I moved my business. I change the address on 5 back accounts, one brokerage account as well as my mailing address for all correspondence. Still nothing from Lifelock! When I called them to complain they asked my new address so they could "update" my service. I asked to speak to a manager to find out why my ID was not being monitored. They said they would "get back to me". After waiting a few weeks I called to cancel service. They were not to pleased and tried to deter me, warning me that I would be totally unprotected and at risk of having my ID stolen. What a joke!
Comments:
Posted by Alain on 2012-10-12:
I haven't heard a lot of good things about these people except from Montel what-his-name.
Posted by Smoky on 2012-10-30:
Lifelock is merely an insurance policy which covers partial money lost. They don't monitor anything.
Posted by love them bassets on 2012-10-30:
I signed up for Lifelock through my AOL account -- I got it for free because of having an account with AOL -- and I am quite pleased with Lifelock. If I fill out an application for a credit card or to change credit cards, within minutes I get an email saying that my information has been used to open an account. Every month I get a report from them saying my information is secure. If I would ever close my AOL account, I would keep my Lifelock.
Posted by Chrissiann on 2012-11-02:
The guy who created lifelock had commercials plastering his social security number on the side of trucks to "prove" how safe lifelock was. His identity got completely ravaged after that. So much for lifelock.
Posted by L on 2012-11-05:
contact BBB.org
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