Twin City Hospital - They'll lie to get your business
ER Visit - Complaint
NICEVILLE, FLORIDA -- My wife, my son and myself visited the er because my wife was in pain. They brought her back to take her vitals and told us they will come get me and my son in a few minutes. 45 minutes later no one came. I go ask what's up and they said they won't let my 3 year old back there for his own safety. A MONTH prior they let him back when he was the patient. They said there are germs and its unsafe, unless he's sick apparently. They told us one thing to get her back there cooperatively because she was upset going back without us. Then they apparently change the policy now that my wife was being treated. They lied to lure her back there and that's absolutely terrible customer service. Guy on the phone was a complete [snip] when I called to find out why.