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US Cellular - Why the phone call?

Review by ocbarbq on 2012-10-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CANTON, NORTH CAROLINA -- We are a BBQ business and have been here for 2 1/2 years. We get daily calls from US cellular about an account issue. No one who works here has US Cellular nor is the business thru there either. We have talked to 4 different people in 4 days who say they will rectify this problem. As of today they have called again. We are a busy restaurant and do not have the time to contnually take theses calls. This has completely dissuaded us from EVER trying US Cellular should we become tired of AT&T.
OC's Bar-b-q
[snip]
Comments:
Posted by trmn8r on 2012-10-13:
This sounds the same as what happens to citizens as well - I had this problem with VZ online until I took the time to speak with the reps. It really doesn't matter that you are a business - nobody has time to deal with bill collectors we don't owe money to, and there isn't any distinction to them either. It's an account that owes money.

Hopefully the fact that you spoke with them will help get you off the list soon. Keep doing so until they do - if you hang up on them they will assume they have the right party.
Posted by DebtorBasher on 2012-10-13:
Are they calling for an individual or a business? Not that it really matters. If this isn't your account or your business account as you said, send them a certified registered Cease and desist letter with a return receipt. Tell them to cease all communications to that address and phone number because they have the wrong person. Once they receive the C&D letter, they can not continue to call at that number,otherwise they will be violating the FDCPA.

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