Quality Inn and Suites - Hospitality?? I think not !!
Housekeeping - Complaint
GALVESTON, TEXAS -- Room was nice and a great view of the water. Breakfast was OK for being a free meal. The only problem was with the room service. One afternoon I came back to change clothes and placed the Do Not Disturb Sign on the door for 10 minutes. I came back after 6pm and the room was dirty and no clean towels.
When I asked the front desk why I didn't receive room service they responded that the record showed do not disturb was on my door. The maids were in the next room when I left and removed the sign. When I told the desk clerk that I was only in the room for ten minutes she stated that if the sign is on the door they don't have to check back.
I told her I felt that was not an acceptable practice and she ignored me and never bothered to offer towels or anything else. So, what was a nice hotel and a great value left a bad impression and no hospitality at all.