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Electrolux - Poor Performance
Upright Home Freezer - Complaint
Review by Burly on 2012-10-13
Rating: 
Frigidaire upright freezer Model FKCH17F7HWD Purchased at Sears. Installed/half filled with frozen food 10/2. VERY NOISY AND SEEMS TO RUN MORE THAN IT IS OFF even after 11 days and temp. at 0 degrees. Noise c/b heard over the kitchen refrig in next room w/ door closed. Troublesome for sleeper in adjoining bedroom no door and different wall.
If it runs so much where is the ENERGY EFFICIENCY and $65 saving? (65 from what?)
If it runs so much where is the ENERGY EFFICIENCY and $65 saving? (65 from what?)
Comments:
Posted by Alain on 2012-10-13:
You might try contacting Chris.Polk@electrolux.com and see if he can assist you.
Posted by CPolk on 2012-10-16:
I apologize for the inconvenience and concerns this upright freezer has been causing you. I would like to further assist you but in order to do so, will you please email me directly at Chris.Polk@Electrolux.com with your unit's model/serial information, personal name, address, phone number and date of purchase of the unit. Thank you in advance for supplying me the information needed. Please include any other pertinent information concerning this unit. I look forward to further resolving this matter. Please let us know if there's anything we can do in the future. At Electrolux, we stand firmly behind our products and services, and we certainly understand the value and importance of our customers. When the opportunity should arise where you are able to share your personal experience with others through one-on-one conversations, social media, or in your community, we would be most appreciate of a recommendation for our company and the Electrolux brand.
Chris Polk
Online Outreach Representative
Electrolux Major Appliances, North America
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