Capital One - Lies

Posted by zaju on 2012-10-13:

They told you that you could *apply* to have the rate reduced, they made no guarantee that they would grant you the reduced rate. Technically they didn't lie, it just didn't work out in your favor.

Posted by trmn8r on 2012-10-13:

As the first reply states, they didn't tell you that your rate would be lowered after 6 months. The way credit card banks are, I think it is fair to suggest that your rate may never be lowered. Or, at some point it may be. Sadly, there is no way for you to know ahead of time when/if you may qualify.

I once knew a chap who said that dealing with credit card banks is like dealing with snakes. He was right in a way - the trick is to try not to get into a situation where you are carrying a balance. Once you do you are at their mercy.

Posted by Andrew - Capital One Canada on 2012-12-19:

Hi @jenmold – It’s Andrew from Capital One Canada. Please accept our apologies for the delayed response. We recently came across this U.S.-based online forum and realized that there are some posts from Canadian customers. Regarding your post, please feel free to reach out to us at socialcanada@capitalone.com and we can try to answer any questions you may have.