Lane Bryant - Overpaying
Clothing - Complaint
I made a purchase with Lane Bryant and paid well over the amount necessary because I had seen the pieces on sale in the past..I placed the order the next day. The 2 items were on sale for almost half price when I called to have the difference either credited to me or the order cancelled..they refused.
I believe the situation was handled quite poorly and that I overpayed for 2 items that so conveniently went on sale the very next day. My order had not been sent out yet and the company still refused to cancel my order and reverse my payment. Clearly their main focus isn't customer satisfaction more so than money coming in. Very poor service.
Not impressed and I highly recommend making purchases with a company that might be a lot more credible. I'd hate for this to happen to someone else.