Pampered Chef - Warranty
Bar Pan From Pampered Chef - Complaint
Over the years I have purchased Pampered Chef products and have really enjoyed them. at the party I was told there was a lifetime guarantee on the products also. A couple of months ago one of my bar pans broke in half in the oven. I called the lady that was the representative at the party and she now tells me that it is only a three year warranty. Funny how the warranty changes after you purchase the product. She was nice enough to replace it this time but told me that when you cook on it you can't have frozen meat on it and you can put frozen pizzas on it and you have to have the pan full on it etc. Well this certainly isn't told at the party is it. I would never have purchased these very expensive products if I had of known all these things about them and then the warranty changes. I really like the products and if the truth had of been known would you really sell as many items at a party that you do. I have read the comments on the warranty of your products and maybe as a company you should realize that we are not lying when we tell you that we were told that it has a life time warranty and maybe there should be a paper in the box or stamped right on the box that you need your receipt and there is only a THREE YEAR warranty not LIFETIME.