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Steak And Shake - Retrain a Manager
Review by Consumer on 2012-10-14
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HAMILTON, OHIO -- I frequent the Stake and Shake on Main Street in Hamilton, Ohio. Recently I have witnessed a newer female manager dressing down several different employees in a loud voice. Loud enough for half of the store to hear.
She seems to enjoy making the younger employees cower. I believe she should be instructed to take the offending person in the back at an appropriate time and calmly explain her grievance to them. It is embarrassing for the customers to hear this as well as the employee. A manager who is in control does not have to prove it several times daily unless she feels she is not in control.
I really like the store but will consider going elsewhere if this kind of bulling continues in public.
I mentioned this to several members in my group and they have heard it and agree.
She seems to enjoy making the younger employees cower. I believe she should be instructed to take the offending person in the back at an appropriate time and calmly explain her grievance to them. It is embarrassing for the customers to hear this as well as the employee. A manager who is in control does not have to prove it several times daily unless she feels she is not in control.
I really like the store but will consider going elsewhere if this kind of bulling continues in public.
I mentioned this to several members in my group and they have heard it and agree.
Comments:
Posted by melissa253 on 2012-10-15:
Know what I would have done? I would have taken out my Cell and recorded it and then show it to the manager, telling her that it was unacceptable.
Posted by DebtorBasher on 2012-10-15:
I have to agree with Melissa on this one.
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