PC Tools - No help with help or live chat

PC tools Registry Cleaner

Review by lied to james on 2012-10-15

Rating:

Purchased Registry mechanic. Installed and it immediately wants me to renew the product. New computer and new program so no older versions are installed.

After several day of on line and self help in the help sections, still not working. Programs wants me to update but I can not up date because it wants a renewal. Online chat is useless as the tech to help has no clue. Keeps sending me to the self help section of the web site.

No help and a crippled program. Slowed the response of the computer considerably to opening up programs. The program also installed some other online communication software to send data back and forth. Possibly spy or other type, unknown.

After three days now I am slowly removing all traces of this software and considering my loss of $29.99 as very lucky. Considering I could have lost my entire computer to this.

Recommend a do not purchase. If you do, do it from a retail store and get a disk with the program on it. That way you pay only once. No auto renewal on any credit card.

This used to be a good product, but it is really gone down hill in the last two years. Now it is at rock bottom.