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Travelocity - Thieves

Booking a flight for my Family & I (a family of 8 no money to waste)! - Complaint
Review by foysara35 on 2012-10-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OKLAHOMA CITY, OKLAHOMA -- We where trying to go see my baby sister get married in Arizona so we called them(travelocity).Online, they don't allow you to do more then six reservation @ a time. So my husband called them to reserve the flights while he was on the phone with them they claimed that the price had change!At that point we said to just conceal that because the price had went up about $300.00.To make the long story short, they charged us their $90.00 fee& I guess took a little extra like $200.00. Please don't use them...
Comments:
Posted by trmn8r on 2012-10-15:
Airfares do change dynamically, so it isn't necessarily the case that they were trying to take you for a ride.

What was the $90 fee?
Posted by Britt C on 2012-10-16:
We sincerely apologize for the inconvenience you have incurred. As you previously stated, our systems will only allow up to six people to be booked on a flight reservation at one time. Pricing for tickets is controlled by the airline and can always change depending on demand and availability. This is why we must inform that no fare is guaranteed until ticketed. Once again, we apologize for the inconvenience you have incurred. If you need any further assistance you may send an email to mediacustomercare@travelocity.com with your trip ID.

Sincerely,

Britt C
Travelocity

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