Conseco - Be Prepared to not receive any service,as far as claim payments are concerned
Life Insurance - Complaint
INDIANA -- Don't expect any life insurance proceeds for at least 3 months. I have been trying to help my mother in lawmake a life insurance Claim on my father in law for one month now without success! I knew we were in for trouble from the start when they told us it would take 20 days to receive the claim form. So, when we got it we called them to tell us some values, which they said they couldn't do it without a copy of the Declaration page & if we faxed It to them immediately they would call back immediately. After faxing it to them we stopped waiting after1 1/2 hours & called them back. We were then told that they would have to receive the whole policy from us before they could release any information, which made us extremley angry. However we are not sending the original policy, but instead, a copy of each page & informing them we will send the original when they settle the claim. What would ou do? I am also going to send a copy. Of this to the state board of insurance.