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Tunex - Diagnostic fee not rolled into repair cost

Complaint
Review by Clay.aucoin on 2012-10-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
AMERICAN FORK, UTAH -- Tunex AF does NOT roll the diagnostic cost into the repair like most shops. They will add it to your bill as a separate charge. Beware, and go elsewhere to save. I called the dealer and a shop we trust in Orem, and both said they would only charge their diagnostic fee if someone elected not to get the repair with them.

Tunex also recommends services not necessary, and over-charge. They told me that an emissions cleaner was needed and charged $89. The other shops said it was probably not necessary and that they charge $39 and $59, respectively, for a fuel injector and emissions system cleaning.
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