E-Z Rent-a-car - Fully satisfied
ORLANDO, FLORIDA -- Made the arrangements on-line through Car Rental-8. Received a voucher indicating that the service will be provided by E-Z Rent-a-car. At first I was worried a bit as the promised confirmation and voucher e-mails didn't come and I had to go-online to find the voucher and print it. Then I called E-Z Rent-a-Car and learning that my reservation was in their system was a relief. But the balance payable per their system was $100 more than what I was first quoted, which they quickly corrected once I gave them the facts. So I left for Orlando a bit worried. To my surprise, E-Z provided an almost 1st class experience. They use the same counters at the airport as all the other big rent-a-car firms do. The service was fast, efficient and good. No pressure to upgrade all sell you stuff you don't need. The car was brand new. Again the service was fast and efficient. Key tips about tolls, etc were very clearly made. At the end of the day E-Z Rent-a-Car may not look as flashy as the well-known competitors, but they do provide an equal or better service. By the way, I ended up paying $10 less than the estimate.