Ashley Furniture - Furniture Sucks and So Does Customer Service, Very Disappointed With Product
Store Doesn't Stick to What They Tell You - Complaint
PENNSYLVANIA -- I purchased a cinnamon Larson sectional, the cushions all started to shred from kind of material within one year. I live by myself and certainly don't sit on it a lot because I am always working.
I called the company 2 weeks after I found my warranty was over but was told that since it is only 2 weeks they would still honor the warranty. There was a furniture doctor sent to my home and submitted his results of the furniture and I had to call about three different times to find out what was going to happen with my furniture. I was told that they couldn't cover it.
I must say that I am still paying for furniture and I will tell everyone to stay away from purchasing anything from Ashley Furniture.
I will be going to Raymor and Flanigan for my next set which will be soon because this set from Ashley Furniture is no good after a year.