Weis Pharmacy - Bad Service.

perscriptions - Complaint
Review by Roy on 2012-10-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
GAP, PENNSYLVANIA -- After getting 3 prescriptions from my Dr., Decided to get them filled at weis pharmacy nearby. When I got there, I was told they haven't been received yet. I said I'd wait since it was pouring out. Meghan and the pharmacist bot said to go home and someone would call. About an hour later, I called my dr. She said they were called in. I then called Weis and Meghan said they were ready. When I got there, Meghan was eating pizza. I asked why nobody called to let me know my meds were ready.*** Not a peep *** from either the pharmacist or Meghan! *** This is no way to treat a customer, especially a new and sick one . *** If you're smart, *** you'll go elsewhere !
Comments:2 Replies - Latest reply on 2012-10-17
Posted by melissa253 on 2012-10-17:
About one hour after you got home, you called your doctor who said the script was called in, so then you called the Pharmacy and they said they were ready? Why are you complaining? It was only one hour, give or take a few minutes
Posted by CowboyFan on 2012-10-17:
I would expect the patient to call in and see if they are ready, that quickly after the prescription was dropped off - not the pharmacy to call. If a pharmacy tells one to come back in 2 hours, would one expect them to call after an hour and a half? Of course not.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.