Verizon - Fradulent Promotions
TV, Internet, Wireless and Wired Telephone Service - Complaint
On October 12, 2012 I received a letter from Verizon/Fios with an offer of 6 free DVD rentals at Redbox if I would call 888-223-6792 and listen to their presentation on Fios. At the conclusion I was told that I would receive an email with the Redbox "codes" for the free movies. On Wednesday October 17, five days later. I called Verizon at 888-223-6792 and requested the status of the movies. I was told to call 866-948-1296. I confirmed the number to make sure I had written it down correctly. I dialed this number and was told it was AT&T. I hung up and redialed and was again told it was AT&T. Whomever I spoke with at Verizon foolishly referred me to AT&T as a joke. Verizon is responsible. I would recommend anyone with Verizon Service, residential, business, wireless, TV or internet, to terminate that service. This is an irresponsible company using fraudulent promotions and acting in an unprofessional manner.