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ESH Computer Center - Bad Service

Computer Maintenance - Complaint
Review by Simo on 2012-10-19
Rating: StarStarEmpty StarEmpty StarEmpty Star
GAP, PENNSYLVANIA -- I brought my laptop in for basic maintenance and a list of issues I wanted resolved. I gave the list to Austin, an employee and specified that I wanted the same tech that worked on my laptop last May 10th, since he was very good at resolving any of my computer's issues.

Obviously, Austin does what he wants ! *** I am the paying customer, not him ! *** So far I had to bring my laptop back twice and it's still messed up ! I will , ***never use ESH again! *** Just letting everyone know , *** do not use ESH ! *** Or *** you too will be sorry ! ***
Comments:2 Replies - Latest reply on 2012-10-19
Posted by Simo on 2012-10-19:
NOW I HAVE TO FIND ANOTHER SHOP AND PAY AGAIN !
Posted by trmn8r on 2012-10-19:
You said that you brought it in for a list of "basic issues". What were they?

What issues caused you to have to being it back twice, and are they ones that you had when you brought it to them, or did they cause them?

I would be surprised if a computer shop would supply a specific techinician on demand, just as I would at an auto repair shop, etc.

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