Macy's West - None
Return/Exchange policy - Complaint
CALIFORNIA -- So lately I've been stuck with a pair of Citizen of Humanity Jeans that are too big, and a Sue Wong dress that weighs about a good 8 lbs. Anyway, so I finally moved out of my parents house, Mom and dad paid my apartment 10 months in advanced, so my best friend and I have nothing to worry about at my new 2 bedroom apartment. My mother bought me some house warming gifts, and some great clothes.......well so I thought....except the Ralph Lauren shoes were b**chin! Anyway mom bought me some jeans that are a 28, although I'm a 26, so they don't compliment me at all... I look so disgusting trying to wear them. Then THIS HIDEOUS Sue WONG DRESSS!!!! THAT LOOKS LIKE SOME TYPE OF CARPET OR SOMETHING!!!! But mom felt like I should go out with my best friend Marie and go clubbing. My mom is in with the fashion these days so she felt a Sue Wong dress is a great dress, especially on SALE!! Okay, when it comes to clothes I'm going to wear my clothes, never do I save a stupid sticker nor do I save my receipts. THE ONLY THING I'LL BUY WITH DAD'S CREDIT CARD IS MY CHANEL PURSE OR ANYTHING that is $1000 and up. Okay when it comes to Macy's let's get started with the review. ENOUGH ABOUT ME, I got so much to say about this RETURN/ EXCHANGE POLICY...
Their return/ exchange policy is so bogus, I'm so irritated with this department store, I just explained this story to you and I have done the same with Macy's, but so far I've gone to Macy's in Cerritos and Macy's in the Glendale galleria. I'm going to start pushing the issue... why ? For someone to tell me it is under their discretion, means what again? OH YEAH !? It Means they are passing judgment on me, the item, and therefore refuse to satisfy a customer. BUT the serious problem in this is that they are able to use their judgment, sounds like we have an issue here because that is not even part of their job description, to judge a customer??? hmmmm .... Great.
Considering the fact that my mother paid her hard earned cash for a total of $168 being the jeans and $257 being the Sue Wong dress on sale .....$425. So when I read the return/ exchange policy, it says yaddah yaddah without proof of purchase they'll be able to give me the lowest selling price within 180 days. Okay first, Citizens are never on sale and Sue Wong, it was on sale just like the tag says when it's scanned $257, it was $508 before. .....understood. But, when I'm asking for a freaking exchange, the jeans make it an even exchange, and the dress, something that costs the same........I'm not asking for money back or store credit. I'M NOT ASKING FOR ANYTHING AT ALL. IF I WAS ASKING FOR MONEY OR STORE CREDIT TRUST ME I'm sure my argument wouldn't even be spoken of. I'M SO SICK OF YOU MACY'S. I'M TIRED OF WRITTING THIS REVIEW ABOUT YOUR PATHETIC NON PROFESSIONAL JUDGEMENT ON ME AND OTHERS WHO HAVE A PROBLEM WITH YOU. I'M DONE WITH THIS REVIEW. I'M MAKING VARIOUS COMPLAINTS AND CONSIDER THIS AN ISSUE OF DISCRIMINATION. SO TOODLES AND EVERYONE SHOP AT NORDSTROM INSTEAD PLEASE IMPULSE IS NOT THAT GREAT, NORDSTROM has a great return/ exchange policy.....THEY DONT HAVE ONE!!!
...The clothes were never worn. slipped them on to see how they look , due to my eagerness i had already took off the tags only because my intentions were to keep my clothes and wear my clothes. Am i supposed to keep a little file cabinet for my tags or something i must be a little new to this.?
.... One more thing , yeah the only way something thats going on my parents credit card is if its worth being saved , as in chanel , my 1400 dollar burberry coat. not something less than 500 really how does it benefit me ? so i can do a return just because my parents were OH SO SMART TO PUT IT ON THE CREDIT CARD IT MAKES MY LIFE SO MUCH EASIER ! THANKS MACYS yeah f**king right like it should even matter. they need to stop acting like their trying to satisfy customers , im only a customer with a proof of purchase? i suppose so sounds more like they need start throwing up their nazi logo if they want to keep track of their customers with a serial number. d*ck heads