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Western Union - Waiting Over an Hour With a 5 Year Old in a Gas Station

Complaint
Review by rabeccawright on 2012-10-19
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I went to a local gas station to receive a Western Union for 75 dollars. The store clerks had to deal with 6 operators, each telling us something different is wrong. While I'm waiting, I had to explain to my 5 year he couldn't go to his dad's this weekend because we now don't have enough time to make it there, which was a 2 hour drive. We sat an 145 just waiting. I love holding my 5 year old while he sits and cries, not to mention I told a manager I am taking my business elsewhere and he said that was fine. It's sad because I receive money from there quite a bit. I won't be using Western Union any more and I don't recommend it to anyone else either.
Comments:
Posted by BigAl on 2012-10-20:
I am sure that after you had your child crying in this place of business for over an hour the manager did not care if you took your business elsewhere.
Posted by trmn8r on 2012-10-20:
The 5 year old is immaterial to Western Union, much as he would be if this took place at a bank.

Western Union and its clients have been the target of fraud on a large scale, so their procedures can seem onerous when things don't go smoothly. Have you had trouble like this previously? It may be a rare glitch.

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Western Union:
Overall Rating:StarStarEmpty starEmpty star