Staples tech don't know what they're doing.
Laptop repair - Complaint
HOUSTON, TEXAS -- Don't get me wrong, I like Staples. Some of their brands are better than name brands... but the tech repair sucks!
In September I took my laptop to Staples to have it repaired. Sometimes when turn it on, I get a black screen... so to avoid the laptop crashing, I took it to Staples and paid the $69.99 fee. 3 days later they called me telling me that I need to change the hard drive and the battery. I told them to go ahead and change the hard drive but do not want the battery. After a week they called me that I can pick up my laptop. Aside from the fee, I still had to pay $120.00. 40 days later the damn thing had the same problem again. I called earlier and I was told that they only cover a 30 day warranty on labor. That means I have to pay another $69.99 to have it checked again. They should have figured out what was wrong with it in the first place. I AM SOOOOOOOOOOO NOT HAPPY ABOUT THIS!