Spirit airlines - Worst Airline Ever
DALLAS, TEXAS -- We flew Spirit Airline from Dallas Texas to Baltimore, to attend my nephews football game. We chose Spirit to get what we thought to be a cheaper flight. The federal government or whatever regulating forces governing the airlines, should force transparency within this company. By no means, were the tickets less expensive, but were actually more expensive, due to the ALL of the charges that were applied once we got to the airport. I have flown many different airlines and by far, this was the very worst that we have ever experienced. I have never written a review (good or bad) but I felt that if I could save someone else from this company, I should do so. First of all, my brother, who is off work on medical leave was told that he never purchased a ticket. He was able to show that his credit card was charged, however he was told that if he wanted to make the flight, he had to purchase another ticket and then take it up with customer service. Customer service with this company is a joke and their "customer service" tactics borderline being illegal, considering I have read review after review stating similar incidents, where people were never reimbursed. Where I come from thats called stealing. After paying $205 dollars for another ticket and an additional $142.00 for our luggage, we were able to board the plane. The seating on the plane was extremely uncomfortable, but what would I expect at this point. What was surprising however, was that we were "offered" drinks and then we were told that we owed $3.00 per drink and were asked for our credit card. This is the biggest rip off I have personally ever experienced. I hope that others read the reviews and fly an airline that reveal their fees up front, because trust me you pay more in the end. I can not not endorse the character of this company and will NEVER fly this airline again.