US Air - Airline ticket
Terrible policy - Complaint
Absolutely ridiculous!!!! I booked and paid for a round trip ticket through Travelocity and at the last minute decided to drive one way and take the flight home. I did not call airline to cancel because of the Travelocity no cancel policy. I was under the impression that if you do not use your ticket purchased through Travelocity that you are just out of luck. I forfeited the one way portion of my ticket but needed to fly home. When I went on line to sign in for the flight the seat had been cancelled. I called the airline US Air and they said because I did not use the first portion of the ticket it voided the entire ticket. I would have had to pay an additional 270.00 to have the ticket reinstated on top of the 253.00 I had already paid. I do not get how this works. You pay for a ticket then you do not use the ticket so it costs you twice as much for the same ticket and half the trip. They say I should have cancelled the one way but I paid for the seat therefore the seat is mine. What part of this cost the airline money??