Knology - Terrible Customer Service
Cable/Internet - Complaint
PANAMA CITY, FLORIDA -- I was quoted a price for monthly service and installation. Days later I received a bill for taxes and an additional 10 dollars... Called customer service to discuss the problem on four separate occasions. While some of these people were helpful, they all said different things and were unable to connect me with the original sales representative after 2 weeks. No solution to the issue and the last lady treated me like I was the one in the wrong. If there is any other cable/internet provider in your service I would use them instead. Or hope to God you get lucky enough to never have an issue you have to call in about.