Netflix - Can't be trusted

Complaint

Review by toonces653 on 2012-10-23

Rating:

Yesterday I decided to temporarily suspend Netflix since my wife and I will be gone for at least 3 months off and on for the next 5 months or so. I suspended my account and received an e-mail from Netflix stating that we can watch their service until October 26th when my current subscription runs out. The e-mail also stated they would hold my current programs in the menu until I restarted their service. Last night my wife and I were going to watch a movie and low and behold, they went ahead and stopped the service immediately. Since I was paid up until the 26th it only shows their contempt for their customers. It was Netflix that stated they will continue to allow us to view programs until the current subscription runs out. Needless to say, we won't be returning to them after the holidays.