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Penske leaves you Hanging

2006 International 4300 163,000 miles - Complaint
Review by danielf626 on 2012-10-23
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
FLORIDA -- I spent $23,000 on a 2006 International 4300 163,000 miles unit Since July 30Th 2012 until present 10-23-12,i have spent over $3500 on, diesel man power, tolls, hours invested, just to try to have an operational truck from them. Went thru 2 units, I have been trying to run my business and have lost to much because of their malfunctioning trucks. In my conclusion its a loss dealing with Penske. There is a big disrespect from the service department towards me as a consumer. I will not recommend this company to any one.
Comments:
Posted by trmn8r on 2012-10-23:
I believe what happened is you bought the truck from Penske for $23,000, and your complaint is that it has required $3500 to pay for the expenses involved in maintaining, returning for replacement with another unit, etc.

Don't know how it works with trucks - was there a warranty? What was the issue with the truck(s)?
Posted by FoDaddy19 on 2012-10-24:
Sounds like you bought a used off-rental truck from Penske, the way these things are used and abused by rental customers, I would seriously doubt if there was any kind of warranty at all, after all it's 7 years old and has 163k on the clock.

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