Poor customer service for a sprint stockholder
Sprint plans - Complaint
WAITE PARK, MINNESOTA -- I went in to a local Sprint store in waite park MN. I wanted to update my phones and add another line to my plan for a total of four phones. I was ready to purchase over $1000 in new phone equipment. I told the girl from the beginning I do not nor will I pay any activation fees for my phone. I'm a 15 year customer and stockholder of Sprint. At the end she was ready to charge the activation fee x4 phones of $35.00 per phone. She talked to managers told me what a great deal I was getting etc. I just want to say I walked out of the business without new phones as I left them lay. I also now know why Sprint stock is under $3.00 per share as they do not even care if they keep share holder let alone customers that have been with the company 15 years or more. I could see if I could to move from place to place but I have never left Sprint in 15 years. Not sure what the reason I should by loyal to them is. I now have to do my home work and look possibly to move to another carrrier. I also do believe it is time to dump the stock as their services stinks.