Beware Of Expedia
Travel Insurance - Complaint
WHAT A SCAM!!! I will never again use Expedia for any travel. I purchased a trip for (4) with insurance. 1 week prior to our vacation my mother fell and broke both of her arms. Needless to say, we had to cancel our trip. I was given the insurance companies name to contact from Expedia. After working with the insurance company for 8 weeks, I find out that the trip is not covered for a full refund. Expedia totally lead us astray on the type of insurance we purchased.
We just returned back from Puerto Rico last week to be told we have an $1100.00 airline credit that needs to be used by next July. I would have used that credit on my trip last week if I had not been told it would be totally refunded. This is our first time our family has flown somewhere for vacation in 16 years. It’s not like we fly somewhere yearly. Also, in order to use the airline tickets, we now have to purchase the airline tickets separate from the hotel and it cannot be used on a package deal, where you save the most money.
THIS PLACE IS A TOTAL SCAM…PLEASE BEWARE WHEN USING EXPEDIA.