McDonalds - Customer Service
ELLENWOOD, GEORGIA -- On October 20, 2012 I went to McDonalds and ordered 2 kids meals, no onions and no pickles. After the kids started to eat the cheese burger they had both pickles and onions on them. I called the local number on the receipt and explained what happened. The manager Rebecca said she would put it in the book to get free meals at the next visit. I went back today, Oct. 24, 2012 around 6:15-6:30pm and asked for a complimentary fish sandwich for myself for my inconviences at the window. The manager on duty said no, it was not on the book but she would give me a double cheeseburger. The manager on duty became very rude and said she would pay the $2.00 difference in the cheeseburger and fish price out of her pocket. I beckon for her to the window to inform her that I didn't want it. She refused to come to the window and a different young man came to the window. I explained that I didn't want it. I asked for headquarter's number becuse of the rudeness and was given the local number 770-507-6074. I went inside, the manager refused to answer me as well as all of the workers, for headquarter's information.
I have been going to McDonalds at this location for years and have invested plenty of dollars there, but after this I will not be going back and I will be informing the community of their action.